Frequently Asked Questions

Yes. SHANGQING MECHATRONICS TECHNOLOGY CO., LTD. welcomes export and OEM inquiries worldwide. Please include your country/region, target quantity, and application. Trade terms (e.g. FOB / CIF), MOQ, and lead time are confirmed with each quote. For faster overseas follow-up, use WhatsApp or email.

Yes. We focus on supplying servo spindle and permanent magnet motors and do not sell drives ourselves, but we can help evaluate suitable drive options based on your motor specifications, speed requirements, and application. If you already have a preferred brand or model, please share it — we can confirm compatibility from the motor side.

Yes. For high-speed or non-standard applications, we can evaluate custom solutions based on target speed, power, voltage (220V / 380V), mounting dimensions, shaft configuration, and cooling requirements. Please describe your equipment and operating conditions when inquiring.

Yes. Provide your equipment type, material or load conditions, target speed, duty cycle (continuous or intermittent), and estimated quantity — we will recommend a suitable power rating and series (TE90, TE150). If specifications are not yet finalized, feel free to inquire first.

Selection depends primarily on your on-site power supply. All our motors are available in 220V or 380V (three-phase). If your equipment has a fixed voltage requirement, please specify it; if unsure, describe your equipment type and region and we will advise.

We respond within one business day (Taiwan time, UTC+8). Responses typically include recommended series and power, supply voltage, speed range, estimated lead time, and detailed specifications as needed. Custom specs may need extra review — we will let you know in advance.

MOQ varies by product series and specification. Please indicate your estimated quantity when inquiring — we will include MOQ and lead time in our response. Sample or small-batch requests are welcome.